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Personal data
& Protection policy
PURPOSES OF THE PROCESSING OF PERSONAL DATA
Dear clients, we process your personal data for different reasons, mainly for:
• manage transactions in our establishments, reservations and services in general,
• manage your stay and your visit in our establishments, such as: monitoring your consumption (telephone, bar, …), management of access to rooms,
• manage the sending of commercial and marketing offers, target the offers according to your preferences
• cross-check or enrich your data collected during the booking or your stay in order to specify your interests, your customer profile and allow us to provide you personalized services and send you dedicated offers,
• carry out satisfaction surveys, studies and statistics,
• improve our services by taking into account all the comments you would leave during your stay or visit in our establishments,
• to respect our obligations of vigilance towards our customers and public bodies
• manage your requests for the exercise of your rights,
• manage claims and litigation,
• internal management of the list of clients having behaved inappropriately during their stay in our establishments or having an access restriction (aggression, degradation, cheating …),
• ensure the supervision of our establishments, the safety of property and people, and the fight against fraud.
WHAT HAPPENS WHEN THIS POLICY IS CHANGED?
We reserve the right to modify and update this privacy policy from time to time. We will notify you of these changes if they involve a material change in the use of the data, if they are relevant to the nature of the use or if they are significant to you in relation to their effect on data rights of protection of your personal data